COVID Information

Welcome Back Victoria! Metro and Regional display homes back open.

We can’t wait to welcome you back into our display homes. As per government regulations, you must be fully vaccinated to enter. For the safety of our team and our customers, all sales staff are vaccinated.

While visiting please follow our COVID guidelines:

Show your vaccination certificate on entry
You will be required to show proof you've been fully vaccinated before entering our display homes.

Sign-in via QR code
Please sign in via the Service VIC app.

Use the hand sanitiser provided
Please take advantage of the hand sanitiser provided for your hygiene.

Observe social distancing
Please practice social distancing at all times (1.5m apart and 1 person per 4 sqm indoors).

Connect with our sales team over the phone or online

If you're ready to discuss your requirements with a consultant, or would just like to get a better understanding of your options then we are more than happy to connect over the phone or if you prefer we can arrange a face-to-face web-meeting online using Zoom.

Restrictions impacting construction

We are very pleased to inform you that the Victorian State Government has finally relaxed the COVID restrictions specific to our industry to undertake residential inspections and maintenance.
 
Thank you for your understanding and patience over the past 18 months as we have been prevented from performing our normal activities, noting our staff and contractors have not worked for the majority of these lockdowns.
 
We look forward to contacting you over the next weeks to arrange your inspection or attend to your maintenance request. Unfortunately, we have a huge number of jobs pending inspection and works to get through as a result of the lockdowns. We appreciate your understanding and patience while we work through our backlog.
 
If you are having trouble reaching your Supervisor or our Maintenance team, please contact our Customer Success Team for assistance:
 
0480025904
customer.success@simonds.com.au